Greener Home Rewards - Claim Form

Enter your details below to submit your claim

Your claim details for Greener Home Reward

Your mortgage account number is usually 10 digits long and you’ll find it on your mortgage documents. If you can't find it, log in to our app or Online Banking and select your mortgage account. Your account number is the last two digits of your mortgage sort code followed by your 8-digit account number.

If you’ve got a joint mortgage, we only need one of your full names.

Of the mortgaged property

You can find this on the TrustMark or the MCS website.

government-grant

Your answer will help us develop future offers and won’t affect your Greener Home Reward Claim

influence-decision

Your answer will help us develop future offers and won’t affect your Greener Home Reward claim.

We’ll ask to see an invoice or proof of payment that's dated within three months of submitting a claim.

payment-options

Your answer will help us develop future offers and won’t affect your Greener Home Reward claim.

What you need to know before making your claim

Home improvement works must be carried out by a TrustMark registered or MCS certified business or tradesperson and be from our list of eligible home improvements. TrustMark are a government-endorsed quality assurance scheme covering home improvements in or around the home. Find out more through the TrustMark website. MCS is an independent organisation that sets standards for low-carbon products and installations used to produce energy from renewable sources. Find out more through the MCS website.

Your invoice must include the date, your name, address of the mortgaged property, name of the TrustMark registered or MCS certified business or tradesperson, home improvements made and amount paid.

You must have a mortgage with us at the time of claim.

We’ll pay the reward into the account you use for your mortgage Direct Debit. If you don’t have a Direct Debit, you can set one up in Online Banking.

You can only receive one Greener Home Reward (or one between you if you’ve got a joint mortgage), and it must be for the residential property where you permanently live. You can’t make a second claim for any additional properties or home improvements.